Croatian normative document

HRN EN ISO 9000:2015

Quality management systems -- Fundamentals and vocabulary (ISO 9000:2015; EN ISO 9000:2015)

Code: HRN EN ISO 9000:2015
Title (HR): Sustavi upravljanja kvalitetom -- Temeljna načela i terminološki rječnik (ISO 9000:2015; EN ISO 9000:2015)
Title (EN): Quality management systems -- Fundamentals and vocabulary (ISO 9000:2015; EN ISO 9000:2015)
Note: Izdanje na hrvatskome jeziku dostupno je od 2017-05-31.
Scope (HR): U ovoj se međunarodnoj normi opisuju osnovni pojmovi i načela upravljanja kvalitetom koji su univerzalno primjenjivi na sljedeće:
– organizacije koje teže trajnom uspjehu kroz primjenu sustava upravljanja kvalitetom;
– kupce koji žele imati povjerenje u sposobnost organizacije da dosljedno isporučuje proizvode i pruža usluge koji ispunjavaju njihove zahtjeve;
– organizacije koje se žele uvjeriti da će njihovi dobavljači ispunjavati njihove zahtjeve za proizvode i usluge
– organizacije i zainteresirane strane koje nastoje poboljšati komunikaciju kroz zajedničko razumijevanje nazivlja koje se upotrebljava u upravljanju kvalitetom;
– organizacije koje provode ocjenjivanje sukladnosti prema zahtjevima norme ISO 9001;
– pružatelje usluga izobrazbe, ocjenjivanja ili savjetovanja u upravljanju kvalitetom;
– one koji izrađuju srodne norme.
U ovoj se međunarodnoj normi navode nazivi i definicije koji se primjenjuju na sve norme za upravljanje kvalitetom i sustave upravljanja kvalitetom koje je izradio ISO/TC 176.
Scope (EN): ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:

organizations seeking sustained success through the implementation of a quality management system;
customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
organizations seeking confidence in their supply chain that their product and service requirements will be met;
organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.

ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.
Edition: 5
ICS: 03.100.70 Management systems
03.120.10 Quality management and quality assurance
Technical committee: TO 574, Quality management; Risk management; Value management; Innovation management
Phase: 60.60 - HRN published
Discussion: HZN e-Glasilo 5/2014 ()
Announcement: HZN e-Glasilo 5/2015 ()
Method of acceptance: pr-pp - Adoption of foreign standards in the original language and with a translation into Croatian
Price #1: Price: €50.00 | Language: en | Price range: J | Pages: 55
Price #2: Price: €80.00 | Language: hr, en | Price range: HO | Pages: 113
Original: EN ISO 9000:2015
Replaces: HRN EN ISO 9000:2008
Regulation: (EC) 765/2008

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