HRN EN 13850:2020
Poštanske usluge -- Kvaliteta usluga -- Mjerenje vremena prijenosa pojedinačne prioritetne pošiljke od prijama do uručenja (EN 13850:2020)
| Oznaka: | HRN EN 13850:2020 |
| Naslov (HR): | Poštanske usluge -- Kvaliteta usluga -- Mjerenje vremena prijenosa pojedinačne prioritetne pošiljke od prijama do uručenja (EN 13850:2020) |
| Naslov (EN): | Postal services -- Quality of services -- Measurement of the transit time of end-to-end services for single piece priority mail and first class mail (EN 13850:2020) |
| Područje primjene (EN): | This European Standard specifies methods for measuring the end-to-end transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected, processed and delivered by postal service operators. It considers methods using representative end-to-end samples for all types of single piece priority mail services for addressed mail with defined transit-time service levels offered to the customer. This standard is applicable to the measurement of End-to-End priority mail services. The standardized QoS-measurement method provides a uniform way for measuring the end-to-end transit time of postal items. Using a standardized measurement method will assure that the measurement will be done in an objective and equal way for all operators in accordance with the requirements of the Postal Directive 97/67/EC and its amendments. This European Standard is mandatory and mainly used for performance measurement connected to requirements of the Universal Postal Service; domestic and international (UNEX). |
| Izdanje: | 4 |
| ICS: | 03.240 Poštanske usluge |
| Tehnički odbor/pododbor: | TO 543, Poštanske usluge |
| Oznaka faze: | 60.60 - HRN dostupan |
| Glasilo (rasprava): | HZN e-Glasilo 4/2019 () |
| Glasilo (objava): | HZN e-Glasilo 9/2020 () |
| Način prihvaćanja: | pr - prihvaćanje strane norme u izvorniku |
| Cijena #1: | Cijena: 69,00 € | Jezik: en | Cjenovni razred: O | Broj stranica: 117 |
| Izvornik: | EN 13850:2020 |
| Zamjenjuje: | HRN EN 13850:2013 |
| Direktiva/Uredba: | 97/67/EC |
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